Terms and Conditions

Welcome to www.knotwhatnot.com. By accessing or purchasing from our website, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

• You must be at least 18 years old to make purchases.
• Minors may use the website under parental/guardian supervision.

• All products are handmade, and slight variations may occur.
• Product descriptions, images, and prices are provided as accurately as possible, but minor differences may exist.

• Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• Payment methods accepted: UPI, Net Banking, Debit/Credit Cards, and other secure gateways.
• Orders are confirmed only after successful payment.

• We deliver across India through trusted courier partners.
• Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
• Shipping charges, if applicable, will be displayed at checkout.

• Due to the handmade nature of products, returns are accepted only for damaged or defective items.
• Customers must notify us within 7 days of delivery with proof (photo/video).
• Refunds will be processed to the original payment method within 7–10 business days.

• All designs, patterns, images, and content on this website are the intellectual property of www.knotwhatnot.com.
• Unauthorized reproduction, distribution, or resale is strictly prohibited.

• Users must not misuse the website for fraudulent, illegal, or harmful activities.
• Reviews and comments must be respectful and truthful.

• www.knotwhatnot.com is not liable for delays, courier issues, or indirect damages arising from product use.
• Products are intended for personal use only, unless otherwise agreed in writing.

• Customer information is collected only for order processing and communication.
• We comply with applicable Indian data protection laws.

• These Terms and Conditions are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamilnadu.

• We reserve the right to update or modify these Terms and Conditions at any time.
• Changes will be effective immediately upon posting on the website.